Privacy Policy

Effective Date: August 8, 2025

This Privacy Policy explains how Mastering Your Menopause, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and shares personal information about you when you access and use our website located at www.masteringyourmenopause.com (“Site”).

By using the Site, you agree to the terms of this Privacy Policy.

1. Who We Are

Mastering Your Menopause, LLC is a limited liability company registered in the State of Wyoming. We provide educational and informational content related to menopause through a membership-based digital platform. We do not offer medical services or health care advice.

2. What This Policy Covers

This Privacy Policy covers:

What information we collect
How and why we use it
How we store it
When and why we share it
Your rights and choices

This policy applies only to information collected through our Site. It does not apply to third-party websites, services, or offline data collection.

3. Information We Collect

We collect two types of information:

A. Information You Provide to Us

Name
Email address
Billing and payment information (processed through secure third-party providers)
Optional profile data such as gender, wellness goals, or testimonials
Communication preferences and messages you send us

You may also provide information when:

Signing up for membership
Completing an online form
Submitting feedback or testimonials
Contacting us directly

Note: We do not collect or store personal medical information or offer health diagnoses or treatment.

B. Information We Automatically Collect

We use cookies, pixels, analytics tools (e.g., Google Analytics), and similar technologies to collect data such as:

IP address and location
Browser/device type
Pages viewed and time spent
Traffic sources (e.g., Facebook ad, email link)
Referral URLs
Clicks, scrolls, and search terms
Email open rates and link clicks

4. How We Use Your Information

We use the information collected to:

Provide access to your membership or account
Deliver educational content
Improve the user experience
Process transactions
Respond to inquiries and feedback
Send educational or promotional emails (if opted in)
Personalize your experience
Monitor and protect the security of the Site
Comply with legal or regulatory requirements

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the EU or UK, our legal bases for processing include:

Consent (e.g., when you subscribe to a newsletter)
Contractual necessity (e.g., membership access)
Legal obligation
Legitimate interest (e.g., improving user experience, marketing)

You may withdraw your consent at any time.

6. How We Share Your Information

We do not sell your personal data.
We may share it only with trusted third parties who help us operate our Site and deliver our services, such as:

Payment processors (e.g., Stripe, PayPal)
Email and marketing providers (e.g., ConvertKit, Mailchimp)
Website hosting platforms
Legal or regulatory authorities (when required by law)

Each provider is contractually obligated to keep your information secure and only use it for authorized purposes.

We do not share mobile number opt-in data or consent with any third parties for marketing purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your login and preferences
Analyze website traffic and usage patterns
Serve personalized content and ads
Enable remarketing (e.g., Google Ads, Facebook Pixel)

You can control or disable cookies in your browser settings. However, doing so may limit your experience on our Site.

We honor Do Not Track signals when possible.

8. Data Retention

We retain your information only as long as necessary for:

Providing access to content and services
Fulfilling legal, accounting, or tax obligations
Security, fraud prevention, or dispute resolution

When we no longer need your data, we delete or anonymize it securely.

9. How We Protect Your Information

We implement industry-standard technical and organizational safeguards, including:

SSL encryption
Secure third-party payment processors
Limited internal access on a need-to-know basis
Two-factor authentication on administrative accounts

While no system is 100% secure, we take reasonable steps to protect your data.

10. Your Rights and Choices

Depending on your location, you may have the right to:

Request access to your personal data
Correct or update inaccurate information
Request deletion of your information
Withdraw consent for marketing
Lodge a complaint with a data protection authority

To exercise these rights, please contact:
support@masteringyourmenopause.com

11. Children’s Privacy

This Site is not intended for users under the age of 18. We do not knowingly collect or store information from anyone under 18.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date. Your continued use of the Site constitutes acceptance of the revised policy.

13. Contact Information

Mastering Your Menopause, LLC
Email: support@masteringyourmenopause.com